A warranty is part of the price you pay. If you want to know what to ask about electric car warranty in the UAE, this article is for you. We explain the key terms in plain words. We also tell you how to get clear answers before you buy.
Who We Are
We are AVATR UAE. We are the official distributor and retailer of AVATR vehicles in the UAE. We do not design or engineer the cars. We bring the approved lineup to you and support you after the sale.
Our Dubai flagship store is open. So is our Abu Dhabi multi-brand store.
A Note Before We Start
Warranty terms depend on the model and the package. They can also change over time. So we do not quote years or kilometer limits in this article. Our team will give you the exact terms for your car, in writing.
This article is a guide to the questions. It is not a copy of the contract.
Why Warranty Matters More With an EV
An EV has a different set of parts. It has a large battery, electric motors and a lot of software. Buyers often want to know how each part is covered.
A clear warranty gives you peace of mind. It also helps you compare cars fairly.
The Two Warranties to Ask About
Vehicle Warranty
This covers the car itself. Ask what parts and systems it includes. Ask how long it lasts. Ask if there is a distance limit.
Battery Warranty
This covers the battery. It is often a separate item. Ask what the cover includes. Ask what counts as a covered fault. Ask how long it lasts.
Do not assume the two are the same. Get each one in writing.
Questions to Ask About the Vehicle Warranty
- How long does it last?
- Is there a distance limit?
- Which parts are covered?
- Which parts are not covered?
- Do I need to service the car at set times?
- Who carries out the repairs?
- Does the warranty move to a new owner?
Write down the answers. Compare them across brands.
Questions to Ask About the Battery Warranty
- How long does it last?
- Is there a distance limit?
- What does the cover include?
- Does it cover loss of battery capacity?
- If so, how is that measured?
- What could void the cover?
These questions matter most for a fully electric car. The AVATR 11 has a 116 kWh NCM battery. The AVATR 12 has a 94.53 kWh NCM battery. The AVATR 07 has a 39.05 kWh LFP battery and a range-extender engine.
What Warranties Usually Do Not Cover
Most warranties exclude normal wear. Think of items like tires, brake pads and wiper blades. They may also exclude damage from accidents or misuse.
Ask for the exclusions list. A good retailer will show it to you without being pushed.
Service Rules Matter
Many warranties ask you to follow a service plan. If you skip it, cover may be affected. Ask:
- How often must I service the car?
- Where must I service it?
- What does each service include?
- What happens if I miss one?
Our team can explain the service plan for your model.
Maintenance and Warranty by Model
Maintenance needs differ by model. We want you to know this before you buy.
- The AVATR 11 is fully electric. It does not need oil changes.
- The AVATR 12 is fully electric. It does not need oil changes.
- The AVATR 07 uses REEV technology. It has a range-extender engine. So it needs engine-related maintenance.
Other upkeep still applies to every car. Tires, brakes and cabin filters all need attention.
Ownership Benefits Beyond Warranty
A warranty is one part of ownership support. Depending on model and package, we can also help with:
- Maintenance support
- Roadside assistance
- Charger support
- Registration
- Window tinting
- First-year insurance
Not every item applies to every model. Our team will confirm what your package includes.
Be Careful with Big Promises
Some sellers promise huge savings or perfect resale value. We do not. Costs depend on how you drive, charge and maintain the car. Resale value depends on the market.
A clear warranty is worth more than a loud promise.
Current AVATR Prices
Here are the current prices in AED:
| Model | Price |
|---|---|
| AVATR 07 Premium RWD | 180,000 AED |
| AVATR 07 Performance AWD | 205,000 AED |
| AVATR 12 | 255,000 AED |
| AVATR 11 Performance | 275,000 AED |
| AVATR 11 Premium | 290,000 AED |
Prices can change with offers. Ask our team for the latest figure and the warranty terms that go with it.
Your Warranty Checklist
Before you sign, make sure you have:
- The vehicle warranty terms in writing
- The battery warranty terms in writing
- The exclusions list
- The service plan
- The roadside assistance details
- The final price
Ask Us Directly
Reading about warranties helps. Asking helps more. Visit our Dubai flagship store or our Abu Dhabi multi-brand store. Book a Demo Drive. Then sit down with our team and go through every warranty question on this list. Leave with the answers in writing.
Frequently Asked Questions (FAQs)
What warranties should I ask about when buying an EV?
Ask about the vehicle warranty and the battery warranty. Get each one in writing.
Do you list warranty years in this article?
No. Terms depend on model and package. Our team gives you exact terms in writing.
Does the AVATR 07 need oil changes?
It needs engine-related maintenance because it has a range-extender engine.
Which AVATR models need no oil changes?
The AVATR 11 and AVATR 12, because they are fully electric.
Where can I discuss warranty details?
At our Dubai flagship store or our Abu Dhabi multi-brand store.